Saturday, September 19, 2009

Spynomore ripped me off! Don't use this spyware remover software!?

I had a trojan adware.w32.expdwnldr virus on my computer. Its a hoax and they just try to get you to purchase their software to get money. I looked on yahoo answers and it mentioned this program, and that it would remove it. Also on the spynomore web site it specifically points this virus out and says it will get rid of it. So i was definetly convinced this program would do the job. I purchased it for $30 and ran it. I ran several scans and removed whatever viruses it brought up. I restarted my computer several times. The virus still remained on the computer. I ended up downloading a free software called kaspersky and it did the job within a couple of days. I tried to get on spynomore and contact them to give me a refund. It also specifically says on the site that if their program doesn't remove my virus then i get a full refund, I still haven't received a response from them after about 2 weeks and believe they have ripped me off. I want to report this company and get my money back!!!!



Spynomore ripped me off! Don't use this spyware remover software!?ariel



Although it is quite unlikely to help you, if you are in the US, you can report this incident (as potential fraud, I suppose) to your state's Attorney General's office. Look for a consumer complaints office or, maybe, an ombudsman.



Some AG's are more aggressive than others, and all are more likely to take some action if they get a large number of complaints about the same company (or web site) or about similar incidents.

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